At GDG Bhubaneswar, we aim to provide a seamless and valuable experience for all our event participants. However, we understand that circumstances may arise where cancellations are necessary. This policy outlines our guidelines for cancellations and refunds for events managed through our website, gdgbbsr.com.
1. Event Registration Cancellation
If you have registered for an event and need to cancel your registration, please notify us as soon as possible. The following conditions apply:
a. Cancellation by Participant
- Cancellation Requests: All cancellation requests must be made in writing and sent to our official email at gdgbhubaneswar@gmail.com.
- Cancellation Deadline: If a participant cancels their registration at least 7 days before the event date, they may be eligible for a refund (see refund policy below). Cancellations made within 7 days of the event may not be eligible for a refund, except in exceptional cases such as medical emergencies.
- Non-attendance: Failure to attend the event without prior notice will not qualify for a refund.
b. Cancellation by GDG Bhubaneswar
- GDG Bhubaneswar reserves the right to cancel or postpone any event due to unforeseen circumstances, including but not limited to low registration, speaker availability, venue issues, or acts of nature.
- In the event of a cancellation or significant postponement by GDG Bhubaneswar, all registered participants will be notified promptly, and a full refund or alternative arrangements will be offered.
2. Refund Policy
Our refund policy is designed to be fair and transparent. Please note the following:
a. Eligibility for Refunds
- Full Refund: Participants who cancel their registration 7 or more days before the event will be eligible for a full refund of the registration fee.
- Partial Refund: Participants who cancel between 3 and 6 days before the event may be eligible for a partial refund (e.g., 50% of the registration fee).
- No Refund: Cancellations made less than 3 days before the event or failure to attend will not qualify for a refund, except in cases where a valid reason is provided (e.g., medical emergencies). These requests will be evaluated on a case-by-case basis.
b. Refund Process
- Refunds will be processed through the same method of payment used during registration (e.g., credit card, online payment system).
- Refunds may take up to 10 business days to appear in your account, depending on the payment processor’s policies.
- To request a refund, please contact us at [Insert Contact Email] with your registration details and the reason for cancellation.
3. Event Rescheduling or Postponement
In some cases, GDG Bhubaneswar may need to reschedule or postpone an event due to unforeseen circumstances. In the event of rescheduling:
- Notification: Participants will be notified via email as soon as possible with the new event date and details.
- Refund Option: If the new date does not work for a participant, they will have the option to cancel their registration and request a full refund within 7 days of the rescheduled event notification.
4. Transfer of Registration
If you are unable to attend an event but would like to transfer your registration to someone else, please notify us in advance:
- Transfer Requests: Transfer requests must be made in writing to [Insert Contact Email] at least 3 days before the event.
- Approval: All transfer requests are subject to approval by GDG Bhubaneswar.
- No Additional Fees: There will be no extra charge for transferring your registration to another person.
5. Exceptions
While we strive to adhere to this policy, we understand that unforeseen situations may arise (e.g., medical emergencies, personal loss). In such cases, we will review refund requests on an individual basis and may make exceptions at our discretion. Please contact us with any concerns.
6. No Refunds for Free Events
For events that are free of charge, no refunds or compensation will be provided for cancellations or non-attendance. However, we encourage participants to cancel their registration in advance if they are unable to attend, to make space for others.
7. Contact Information
For any questions or to request a cancellation or refund, please contact us at:
Google Developer Group Bhubaneswar
Email: gdgbhubaneswar@gmail.com
Website: www.gdgbbsr.com
Thank you for your understanding and support. We look forward to welcoming you to our events and creating an engaging and enriching experience for the entire community!